Where is your office located?

Due to COVID-19, all in-person appointments have been moved to telehealth/online therapy. For more information, please see the Online Therapy tab under Services.

Do you offer Telepsychology or Online Therapy?

You may be wondering how you are supposed to see a therapist when you are stuck at home or need a flexible schedule. You know you need the help but are unable to go into a therapist’s office for different reasons.

What do I need to use Telepsychology?

  • Make sure you are in a quiet space where you won’t be disturbed or heard. This may be in a bedroom, home office, basement, a large closet, or even in your parked car.
  • If you live with others, ask that they don’t disturb you during your session time and that they refrain from using the Wi-Fi so that your connection is not slowed down.
  • Consider putting a white noise machine, small fan, or speaker with music playing outside of the door to the room you will be in so that roommates or family members cannot overhear your conversation.
  • Make sure the device you are using (a computer, tablet, or smartphone) has a working camera and microphone and is fully charged.
  • Consider using headphones or earbuds plugged into your device to improve sound quality and maintain privacy.

Video therapy may not be a suitable option if:

  • You are in an acute crisis and require a higher level of care.
  • Don’t have access to Wi-Fi Internet or connection is slow.
  • You are in an active state of addiction or eating disorder.
  • You lack privacy in your home or office.

Let’s answer if Telepsychology or Online Therapy could be right for you. Give me call.

What are your hours?

Mondays-Fridays: 9 a.m. – 8 p.m. 

How long are your sessions?

Your initial intake session is 60 minutes.

Individual Therapy Sessions are typically 45-50 minutes

Family Therapy Sessions are typically 60 minutes

When is payment due?

Payment is due at time of service, unless we have established an alternative payment plan.

What forms of payment do you accept?

You may pay with cash, check, or credit card (Visa, MasterCard, American Express, and Discover).

You may also request an itemized receipt of payment for services, and I’ll be happy to provide you with one at the end of the month or at the end of each session.

You may then submit this to your insurance company for possible reimbursement. It is your responsibility to handle this submission.

Why don’t you accept insurance? What are my options?

While I do not work directly with any insurance companies, I’m happy to provide receipts for out-of-network benefit reimbursements.

Please call your insurance company to determine whether your coverage allows you to use this service.

I don’t accept insurance because doing so has particular drawbacks that you should be aware of before starting.

If you’re interested in requesting reimbursement form your insurance provider, let me know in advance. I’ll explain the advantages and disadvantages, and you can then make an informed decision about your treatment.

How do I set up my initial appointment?

Scheduling your appointment is easy.

You may complete the consultation form, contact Frame of Mind Psychology, P.A.,  or contact me directly at (786) 318-1915.

In the contact form, please let me know what time frame works best for you.

My office hours are flexible (including morning, afternoon, and evening appointments), and I offer all therapy services in English or Spanish.  Contact me today!

What is your cancellation policy?

Please provide 48 hours’ notice before cancelling an appointment. Failure to do so or failure to attend your scheduled appointment with no notice at all will result in your being charged the full fee for the session.

If you cancel your appointment with less than 48 hours’ notice but schedule a makeup session for the same week, then you will incur only a $75 fee for the missed session. I accept cash, checks, Visa, MasterCard, American Express, and Discover.

What should I ask my insurance company when calling about qualifying for out-of-network benefit reimbursement?

Insurance Out-of-Network Guide

Disclaimer: Frame of Mind Psychology, P.A., is considered “out-of-network” with ALL insurance companies.

This guide is intended to assist you with calling your insurance company to check on your out-of-network benefits. Frame of Mind Psychology, P.A., is not responsible for the information obtained using this guide.

Read More

What age ranges do you work with?

I work with college students and young professionals into their 30s.

I also provide consultation and parenting skills to parents.

What do you actually do in session with clients?

You’ll meet with me for an hour-long initial evaluation or intake, during which we’ll gather a ton of background information and discuss your most pressing concerns.

If you’re bringing your child or teen to see me, I’ll spend half of the intake session working with you and half of the session getting to know your child.

Your weekly session will typically run between 45 and 50 minutes. You are so complex as a human being that there is no way I would be able to know everything about you in one session.

Your participation in therapy is crucial – without your input, I’ll be flying blind.

We’ll start by setting an agenda for what you feel is most important to discuss that week – I’ll also provide my input on what would be most helpful.

We’ll work together to develop therapy goals that are meaningful to your recovery, empowerment, and ability to respond more effectively in real-life situations.

Self-awareness and self-compassion (gentleness/kindness) are paramount to emotional wellness.

If you’re interested in flexing these superpowers, let me know, and we can explore more!

Do your clients receive assignments in between sessions?


It really depends on whether we’re enhancing life skills or you have a particular, specific goal.

Not surprisingly, if you find yourself thinking about therapy outside the therapy room and practicing what you learn, you’ll inevitably get more out of it.

What does a client need to know to make the most of working with you?

If you possess an openness to not being perfect, learning about what works and doesn’t work for you, a willingness to come regularly and to try new techniques, then you’ll reap great rewards.

Is it okay not to leave every session crying and still make progress?

The straightforward answer is yes, AND therapy can be a place where you feel comfortable to express many emotions that can result in crying.

Just a heads up. Crying is not a requirement or expectation.  

Do I have to be lying down on a couch to see you?

No, you don’t!

I prefer making eye contact… even if it’s a little uncomfortable at first.

At least, you’ll know I’m listening and won’t wonder whether I fell asleep.

Will I be able to continue in therapy even if I start feeling better?


This is actually the best time to be in therapy, because it allows you and the therapist to delve deeper or explore other areas you may not have been able to talk about while resolving your most pressing issues.

Can therapy work for people, even if it is just to work on themselves and nothing is technically “wrong”?

One major misconception about therapy is that it’s only for those who are really sick.

Therapy can be whatever you need it to be – even if it’s only to have someone to talk to and to use as a sounding board.

What is your therapy style?

Through gentle, collaborative, and direct feedback, individuals can learn how to trust themselves and their judgment, and eventually create change that is more in line with their values and goals.

What languages do you speak?

I am bilingual (English and Spanish). I was born in Bogotá, Colombia, and grew up in South Florida.

In what areas do you specialize?

I specialize in college students and young professionals experiencing a wide range of mood and anxiety-based disorders, behavioral problems, personality disorders, and trauma.

What training do you have?

Before starting Frame of Mind Psychology, P.A., I graduated from the American School of Professional Psychology, Argosy University, Washington, D.C. in 2015.

I gained clinical experience working in community mental health, private practice, and school settings.

I completed my doctoral internship and postdoctoral residency at Jackson Health System in Miami, FL.

I received Foundational training in Dialectical Behavior Therapy (DBT) through Behavioral Tech and completed a two-year residency through the DBT Program for Adolescents (DBT-A) and Young Adults (DBT-YA).

After graduation, I was hired as part of a team of therapists providing comprehensive DBT at Jackson Behavioral Health Hospital.

While there, I trained psychology interns and residents – and psychiatry residents and fellows – on DBT, as well as outpatient and inpatient testing, and taught didactics on relevant topics.

In 2019, I was appointed Voluntary Faculty in the Department of Psychiatry and Behavioral Sciences at the University of Miami Miller School of Medicine.

Do you belong to any professional associations?

Florida Psychological Association
Association of Behavior or Cognitive Therapies
Department of Psychiatry and Behavioral Sciences at the University of Miami Miller School of Medicine